BRIEF COMPANY DESCRIPTION
B.B.F Printing Press Nig. is a modern security and commercial printing/industrial publishing outfit with full complement of latest equipment in Digital Printing Technology. Our Printing Press is recognised as a leader in the quick print and commercial print industry.
Job Title: Customer Care officer
Location: Abuja
JOB REQUIREMENTS
MIN REQUIRED EXPERIENCE:
2 year(s)
MIN QUALIFICATION:
WAEC/SSCE
DESIRED COURSES:
Not Specified
Responsibilities
- Greet customers warmly and in a professional manner and ascertain problems or reasons for visiting
- Identify and assess the Customers' needs to achieve satisfaction
- Compile reports on overall customer satisfaction
- Advise on Company's information
- Ensure adherence on communication procedures, guidelines and policies
- Receive and sort incoming letters, express envelopes and courier deliveries and distribute to the appropriate employee
- Ensure access control functions are observed and report any unusual or suspicious persons/ activities around the reception area
- Liaise with the Help desk department to resolve complaints and inquiries from Customers via phone and email
- Assist the Admin department in its activities
- Provide overall Secretarial and Administrative assistance to the Directors
HOW TO APPLY:
Interested and qualified candidates should send their written Applications together with detailed Resume and a recent passport photographs to: bbfprintingpress@gmail.com with the position applied used as the subject of the email.
All Application letters should be addressed to:
The Managing Director
B.B.F. Printing Press Nig. Ltd,
Block D, Suite D50,
Area 11 Shopping Complex,
Garki,
Abuja - Nigeria
Note: Be kind enough not to send any application that has nothing to do with above ad. Also remember that only shortlisted candidate will be contacted.
0 Comments